How to Take Control of Your Multi-Vendor Security Program Through Real-Time Comprehensive Incident Reporting

Understanding the impact of comprehensive incident reporting

Just last year, nearly 30% of organizations saw a rise in security breaches and a staggering 91% believe physical security incidents will increase or remain the same in 2023. Despite this, many businesses still use outdated and disjointed tools for incident reporting, leading to inefficiencies in their security program and gaps in their response time.

The ability to report security incidents as they happen is integral to maintaining robust security operations. Real-time incident reporting enables immediate response to evolving threats and helps to create a proactive rather than reactive security environment. However, it’s not just about having a tool for real-time reporting but having the right tool to easily manage and report incidents across all locations.

Businesses that work with multiple security vendors often find themselves grappling with an array of vendor-specific tools for incident reporting. Managing these varied and disjointed tools provided by vendors can make it difficult for businesses to maintain control of their security operations. Organizations find themselves overwhelmed by data, struggling to identify trends, and ultimately failing to effectively mitigate risk.

Today, we’ll explore the benefits of using a unified platform to run real-time incident reports across all different security vendors that will allow businesses to take control of their security programs.

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Importance of Real-Time Incident Reporting

Incident reporting is the process of documenting all relevant details whenever an unusual event or security breach occurs, which includes the time and location of the breach, a description of what happened, property damage, images, etc.

This process, however, is largely manual for many businesses, with security officers writing down details of the event on paper forms. This method, while functional, is outdated, time-consuming, prone to human error, and leads to significant delays in response times.

Real-time incident reporting refers to the instantaneous documentation and communication of security incidents as they occur. When an incident is reported in real-time, it allows organizations to react quickly, therefore mitigating damage or “stopping the bleed” when a security breach or other serious event occurs.

Benefits of Real-Time Comprehensive Incident Reporting

With the right tools, real-time comprehensive incident reporting provides a deeper understanding of the nature of security threats, providing businesses with the tools to improve the effectiveness of their security program. Let’s take a look at some of the benefits:

1. Increased Visibility and Control   

With comprehensive incident reporting, businesses get a complete picture of what’s happening across all vendors and locations of their security program. Having reporting in one place allows for a clear and concise overview of security threats, providing stakeholders with actionable insights at a glance.

2. Improved Communication 

Real-time incident reporting enables a more open, prompt, and clear communication process between the business and vendors, fostering better collaboration and more effective responses to security issues.

3. Time Saved 

Automatically syncing real-time incident reporting to an electronic platform helps streamline processes and saves time on manual reporting and paperwork.

4. Immediate Responses  

By reporting in real-time, an incident is communicated as soon as it happens, allowing security teams to react quickly. This can help mitigate threats and vulnerabilities before they escalate.

5. Proactive Solutions 

With access to all security threat reporting, security teams can identify patterns or trends across locations and provide proactive solutions for reducing risk in the future.

How Securitime Enhances Incident Reporting

Securitime, the industry-leading, multi-vendor security performance management and optimization platform, is revolutionizing incident reporting. 

Securitime’s software platform centralizes security reporting across security vendors and enables businesses to gain control and oversight of their entire enterprise security program, all within one location.

Securitime’s Key Incident Reporting Features

Immediate In-Field Reporting

The beauty of Securitime lies in its capability to collect a multitude of data from every vendor and location, directly from the field. 

Security personnel can easily log security breaches as they occur using Securitime’s intuitive web-based mobile app or by leaving an audio recording of the event that gets transcribed and sent to key stakeholders in less than 10 minutes.


incident reporting templates

Reporting Templates

Securitime streamlines the reporting process by using templates that make it easy for security officers to log details in a timely and efficient manner. Each incident report provides comprehensive details, including the date the incident was reported, the date it occurred, a description of the event, and the type of incident itself. 

Having a consistent reporting template allows businesses to have control over how incidents are reported, making it easy to quickly understand the context and specifics of each case

incident reporting template

Incident Reporting Dashboard

Within the platform, clients can view and filter reports on a daily, weekly, monthly, or even yearly basis. This flexibility in time frames allows clients to analyze trends over different periods, providing valuable insights into the overall effectiveness of their multi-vendor security programs.

Moreover, clients can filter reports by severity, allowing them to quickly identify and focus on high-severity locations.

Incident reporting dashboard

Email Notifications

When a security incident occurs, it is crucial to respond swiftly and appropriately. With Securitime, as soon as an incident is submitted, automatic email notifications are sent out to all relevant stakeholders and the report is automatically synced within their portal. This ensures that everyone who needs to know about an incident is instantly informed, reducing response times and enabling immediate action.

Key Takeaways

Securitime’s platform takes incident reporting to new heights, transforming it from a simple task to a robust tool for informed decision-making. It provides timely, accurate data that empowers security teams to respond quickly and effectively, mitigating risks before they escalate. Features such as alert notifications and reporting dashboards allow you to turn raw data into actionable insights, facilitating proactive and strategic security management.

The best way to fully grasp the transformative power of real-time comprehensive incident reporting is to see it in action. That’s why we invite you to book a demo with Securitime. Experience first-hand how our platform can revolutionize your multi-vendor security program. Don’t just take our word for it, see the difference for yourself. 

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